by Kathy Kashef | Jan 20, 2026 | Uncategorized
Customer Success Is a Strategic Advantage in SaaS In SaaS. Customer success is often misunderstood.It’s treated as a department that reacts to tickets, resolves issues, and manages escalations. Necessary work, but not the work that builds durable companies.Customer...
by Kathy Kashef | Jan 20, 2026 | Uncategorized
Vancouver Cannabis Retail Is Powered by TechPOS Introduction Vancouver cannabis retail continues to evolve, and leading dispensaries across British Columbia rely on TechPOS to operate efficiently and stay compliant. TechPOS is excited to exhibit at GROW UP Vancouver...
by Kathy Kashef | Jan 5, 2026 | Uncategorized
Hello and Happy New Year 2026! 2026 is the Year of the Horse in Chinese astrology, a symbol of momentum, execution, resilience, and forward motion. And that couldn’t describe our mindset at TechPOS any better. After the disciplined, strategic foundation we built in...
by Kathy Kashef | Jan 5, 2026 | Uncategorized
Downtime is not a “tech issue.” It’s a revenue, trust, and brand issue. Across retail, especially regulated industries like cannabis, we see the same pattern: POS systems go down Budtenders are stuck calling support with no answer Lineups grow, customers walk out...
by Kathy Kashef | Jan 5, 2026 | Uncategorized
Peter Thiel, co-founder of PayPal, early investor in Facebook, and one of Silicon Valley’s most influential thinkers, explains a simple truth in Zero to One: “Competition is for losers. The goal is to build a monopoly by creating unique value, something 10x better.”...
by Kathy Kashef | Aug 1, 2023 | Release Notes, Uncategorized
Printed menus help cannabis retailers increase sales using proven restaurant industry tactics like menu psychology. By displaying strategic pricing and highlighting featured products, dispensary owners can guide customer decisions and move inventory faster. How Menu...
