Free Consultation for Hardware

It is important to have the adequate number of systems and right type of hardware in your store. Based on the size, location and type of target consumers, cannabis stores may need various combination of hardware. You don’t want to have a huge line up for your cashier to process the purchases. This is crucial to deliver comfortable customer experience. We work with various types of cannabis stores in different locations and, as a result, can better estimate the hardware requirements.

Free Staff Training

At TechPOS, the interface is a crucial part for three categories:

• Store Manager and/or Store Owner: The store manager/owner mostly surf the business insights, administration, government reports etc.
• Store Staff: The store staff mostly spend their time on POS interface.
• End Consumers: End consumers are involved mostly with the web menu and digital signage

For each of these categories, it is fundamental to have right user interface design. Each component of TechPOS products is designed with consideration of the corresponding category for that specific component. Nevertheless, training sessions boost up the performance and improve the learning curve; as a result, we offer free training to our customers.

Software Updates without downtime

Every software system is updated in order to deliver the latest and greatest software experience and features. Moreover,TechPOS is no different and in other words we are always improving and expanding our software features and therefore will update our products as needed. However, to ensure our customers don’t experience difficulties, the updates are done in periods where the system is not used by our customers.

Installation

Our hardware set up is as simple as starting up your new computer. You’ll have the system up and running buy hooking up a few wires. Although we believe TechPOS products are plug and play, we can walk you through the set-up to speed up the process.

Customer Support

As a customer-centric company, it is important for us to support our customers in every way that we can and to listen to their feedback. We are here to answer your technical and generic questions at shortest time possible.