1.833.722.3663

support@techpos.ca

PST: 6 AM to 8 PM | EST: 9 AM to 11 PM

Coast-to-Coast 7 Days-a-Week

Streamline your staff-training SOP with our self-paced educational hub. Learn from step-by-step guides on how to manage and use the system through our ever-growing Knowledge Base.

  • Tutorial videos and easy-to-follow articles, available at any time.
  • Shorten the learning curve & increase SOP adoption rates for all current & future staff members.
  • New content added weekly!

The TechPOS Ticket Portal is designed to enhance your customer service experience by allowing you to instantly submit tickets without having to contact support.

  • Track ticket status in real-time
  • Communicate directly w/ TSR Agents through threaded conversations
  • Easily oversee all tickets you or your entire organization have submitted
  • Access and re-open all previously closed tickets

Ask questions with our in-app Live Chat Box and receive real-time response by the chat bot before having to contact the support line.

  • Live Chat w/ Agent inside your POS
  • Instantly lookup Knowlege Base articles
  • Submit Tickets directly w/ the Chat Bot
  • Always available at the bottom-right of your screen