Streamline your staff-training SOP with our self-paced educational hub. Learn from step-by-step guides on how to manage and use the system through our ever-growing Knowledge Base.
- Tutorial videos and easy-to-follow articles, available at any time.
- Shorten the learning curve & increase SOP adoption rates for all current & future staff members.
- New content added weekly!
The TechPOS Ticket Portal is designed to enhance your customer service experience by allowing you to instantly submit tickets without having to contact support.
- Track ticket status in real-time
- Communicate directly w/ TSR Agents through threaded conversations
- Easily oversee all tickets you or your entire organization have submitted
- Access and re-open all previously closed tickets
Ask questions with our in-app Live Chat Box and receive real-time response by the chat bot before having to contact the support line.
- Live Chat w/ Agent inside your POS
- Instantly lookup Knowlege Base articles
- Submit Tickets directly w/ the Chat Bot
- Always available at the bottom-right of your screen