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PST: 6:00 AM to 10:00 PM | EST: 9:00 AM to 1:00 AM

Coast-to-Coast 7 Days-a-Week

Get the most out of your TechPOS products by booking a 1-on-1 meeting or staff-wide Training Session with our Technical Support Lead.

  • Take a deep dive into your TechPOS suite of products
  • Inquire about specific questions that pertain to your business
  • Live & interactive training for all current & future staff members
  • Unlimited training included w/ every subscription, at no additional cost
  • Select your role below and schedule a time that’s convenient for you

Streamline your staff-training SOP with our self-paced educational hub. Learn from step-by-step guides on how to manage and use the system through our ever-growing Knowledge Base.

  • Tutorial videos and easy-to-follow articles, available at any time.
  • Shorten the learning curve & increase SOP adoption rates for all current & future staff members.
  • New content added weekly!

The TechPOS Ticket Portal is designed to enhance your customer service experience by allowing you to instantly submit tickets without having to contact support.

  • Track ticket status in real-time
  • Communicate directly w/ TSR Agents through threaded conversations
  • Easily oversee all tickets you or your entire organization have submitted
  • Access and re-open all previously closed tickets
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Ask questions with our in-app Live Chat Box and receive real-time responses from the chatbot or live agent.

  • Live Chat w/ Agent inside your POS
  • Instantly lookup Knowlege Base articles
  • Submit Tickets directly w/ the Chat Bot
  • Always available at the bottom-right of your screen