TechPOS cannabis POS knowledge base tutorial with staff training on how to use the retail dispensary POS system.

Product Training

Get the most out of your TechPOS products by booking a 1-on-1 meeting or staff-wide Training Session with our Technical Support Lead.

  • Take a deep dive into your TechPOS suite of products
  • Inquire about specific questions that pertain to your business
  • Live & interactive training for all current & future staff members
  • Unlimited training included w/ every subscription, at no additional cost
  • Select your role below and schedule a time that’s convenient for you

Knowledge Base

Streamline your staff-training SOP with our self-paced educational hub. Learn from step-by-step guides on how to manage and use the system through our ever-growing Knowledge Base.

  • Tutorial videos and easy-to-follow articles, available at any time.
  • Shorten the learning curve & increase SOP adoption rates for all current & future staff members.
  • New content added weekly!
TechPOS cannabis POS knowledge base training tutorials displayed on laptop tablet and mobile devices
TechPOS cannabis POS knowledge base training tutorials displayed on laptop tablet and mobile devices

Knowledge Base

Streamline your staff-training SOP with our self-paced educational hub. Learn from step-by-step guides on how to manage and use the system through our ever-growing Knowledge Base.

  • Tutorial videos and easy-to-follow articles, available at any time.
  • Shorten the learning curve & increase SOP adoption rates for all current & future staff members.
  • New content added weekly!
TechPOS cannabis POS support ticket portal dashboard for submitting and tracking customer service tickets

Ticket Portal

The TechPOS Ticket Portal is designed to enhance your customer service experience by allowing you to instantly submit tickets without having to contact support.

  • Track ticket status in real-time
  • Communicate directly w/ TSR Agents through threaded conversations
  • Easily oversee all tickets you or your entire organization have submitted
  • Access and re-open all previously closed tickets

Live Chat

Ask questions with our in-app Live Chat Box and receive real-time responses from the chatbot or live agent.

  • Live Chat w/ Agent inside your POS
  • Instantly lookup Knowledge Base articles
  • Submit Tickets directly w/ the Chat Bot
  • Always available at the bottom-right of your screen
TechPOS cannabis POS live chat support inside the point of sale system with chatbot and real time agent assistance
A desktop computer with a game controller, cash, receipt printer, and coins nearby. Onscreen is a chat support window with a robot icon, set against a purple abstract background with chat bubbles and icons.

Live Chat

Ask questions with our in-app Live Chat Box and receive real-time responses from the chatbot or live agent.

  • Live Chat w/ Agent inside your POS
  • Instantly lookup Knowledge Base articles
  • Submit Tickets directly w/ the Chat Bot
  • Always available at the bottom-right of your screen